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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Johnson

Matthew Johnson

February 23, 2026

5  out of  5
rating by Matthew Johnson
"Excellent care by this amazing team! They will treat you right! Definitely talk to Kimee!"
We responded:
"Matthew, thank you for your wonderful review of State Farm Agent Al Furlani’s Team!"
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Justin Mann

February 17, 2026

5  out of  5
rating by Justin Mann
"Sara and Kim were friendly and attentive to the insurance coverage I was in need of. I highly recommend Al Furlani's State Farm Branch in Columbus Indiana!"
We responded:
"Thank You Justin!"
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Christina Chan

December 13, 2023

5  out of  5
rating by Christina Chan
"The staff Jeanne are very friendly and I am glad I got my car insurance here. Thank you very much for your friendly attitude."
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Tim P

April 28, 2022

1  out of  5
rating by Tim P
"Kim and the ladies are awesome. Al though doesn't have his clients best interest to protect them. I was informed my the ladies that my home was only protected with 81% coverage. When I ask why did that get changed because I never told them to lower my protection. He said, "It's not necessary a bad thing. As children move out, I'm okay with building a smaller house, less upkeep such as cleaning rooms". Who is he to make that decision for me and I'm sure my mortgage company wouldn't like that idea. Anytime we had anything to do our home issues, it was like pulling teeth. As for car insurance, they were great but not so much about homeowners insurance. As their slogan, "Like a good neighbor, State Farm is there". Well that might be correct with the other agents but as for Al, It's a neighbor you don't want. I'm sorry for all the women though, you truly were great!"
We responded:
"I agree Kim and my team are awesome. I always do my best for my clients. You are welcome to call or come in and I will do my best to help you resolve any issues."
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Terri Smith

August 11, 2021

5  out of  5
rating by Terri Smith
"Very helpful and knowledgeable."